getting your order

Shipping & Delivery

All Ambernay orders are dispatched from our UK fulfilment centre within 1–2 business days of payment confirmation.

Delivery Options — United Kingdom

Service	Timeframe	Cost
Standard	3–5 business days	£3.95
Express	1–2 business days	£6.95
Free Standard	3–5 business days	Free on orders £40+

EU & International Delivery

We ship to EU member states and selected international destinations. Delivery times and costs are calculated at checkout based on destination and chosen service.

Please note: orders shipped outside the UK may be subject to local import duties or taxes, which are the responsibility of the recipient.

Orders placed after 12:00 noon GMT are processed the following business day. Ambernay is not responsible for delays caused by courier services, customs clearance, or incorrect address information provided at checkout.

For queries about an existing order, please contact hello@ambernay.com with your order number.